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Returns & Exchanges

CHANGE OF MIND

We hope that you love your purchase- but we get it. Sometimes things don't fit right, or the colour just isn't for you.
Unfortunately, due to the clearance sale and closing down the store imminently, I'm not able to offer refunds or exchanges for change of mind.
If you really can't make it work for you I suggest Fb groups such as 'Gormanesque' where you may be able to sell them.

FAULTY ITEM

Should you receive a faulty or damaged item, firstly we are very sorry! 
We will work with you to resolve the issue the way that suits you the best - this can include return & refund, a partial refund, an exchange, or a repair. 
Please shoot us an email at soutenclothingco@gmail.com - be sure to include your order number, and we will get back to you within two business days.

 

Please note that after closure of the business no faulty or damaged items will be able to be returned.